Terms of Service

Please read these terms carefully before using SheShape

Last Updated: November 14, 2025

Important Notice

By using SheShape, you agree to these Terms of Service. These terms constitute a legally binding agreement between you and SheShape. Please consult with a legal professional if you have questions about these terms.

1. Acceptance of Terms

By accessing and using the SheShape platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.

2. Account Registration

You must be at least 18 years old to create an account on SheShape.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

SheShape reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

3. Services and Content

SheShape provides access to fitness programs, nutrition plans, and wellness content created by certified trainers and nutritionists.

All content is provided for informational and educational purposes only and should not replace professional medical advice.

You acknowledge that results may vary based on individual factors, and SheShape makes no guarantees regarding specific outcomes.

Content access is granted on a per-program or per-plan basis and is non-transferable.

4. Payment and Subscriptions

Program and nutrition plan prices are listed in USD and are subject to change without notice.

Payments are processed securely through Stripe. We do not store your complete payment information.

One-time payments grant lifetime access to the purchased program or plan duration.

All sales are final unless otherwise stated in our Refund Policy.

5. User Conduct

You agree not to use the platform for any unlawful purpose or in any way that could damage, disable, or impair the service.

You may not share your account credentials with others or allow unauthorized access to your account.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

Harassment, abusive behavior, or inappropriate content sharing will result in immediate account termination.

6. Intellectual Property

All content, trademarks, logos, and intellectual property on SheShape are owned by or licensed to us.

You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.

You may not download, modify, reproduce, or distribute content without prior written consent.

User-generated content remains your property, but you grant SheShape a license to use it for platform improvements and marketing.

7. Health and Safety Disclaimers

Consult with a healthcare professional before starting any fitness or nutrition program, especially if you have pre-existing health conditions.

SheShape and its trainers/nutritionists are not liable for any injuries or health issues resulting from program participation.

You acknowledge that physical exercise carries inherent risks, and you participate at your own risk.

Stop any exercise immediately if you experience pain, dizziness, or discomfort.

8. Limitation of Liability

SheShape is provided 'as is' without warranties of any kind, either express or implied.

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

Our total liability shall not exceed the amount you paid for the specific service in question.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

We use cookies and similar technologies to enhance your experience and analyze platform usage.

You have the right to access, correct, or delete your personal information at any time.

We implement industry-standard security measures to protect your data.

10. Termination

You may terminate your account at any time by contacting our support team.

We reserve the right to suspend or terminate your account for violations of these terms without prior notice.

Upon termination, your right to access the platform and its content will immediately cease.

Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.

11. Dispute Resolution

Any disputes arising from these terms or your use of SheShape shall be governed by the laws of [Your Jurisdiction].

You agree to first attempt to resolve disputes informally by contacting us at support@sheshape.com.

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with [Arbitration Rules].

You waive any right to participate in class-action lawsuits or class-wide arbitration.

12. Contact Information

For questions about these Terms of Service, please contact us:

Email: support@sheshape.com

Address: [Your Business Address]

We aim to respond to all inquiries within 48 hours.

Your Rights and Protections

We are committed to protecting your rights and ensuring a safe, transparent platform. If you have concerns about these terms or how we handle your data, please contact us at support@sheshape.com.

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